Articles

Innovation on the Spot

Written by Zwi Fainberg Wednesday, 03 September 2008 10:30

Here is a quick summary of some of the main considerations any individual or organization, looking to become more innovative, should be aware of. Innovation is not an exact science. It can probably be described as an art with some process insights - this article highlights those insights for you. Enjoy!

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On the Spot Innovation	Download the file	411 Kb

The Speed of Innovation

Written by Zwi Fainberg Wednesday, 20 August 2008 10:43

One of the most important lessons of Innovation today is learning to become faster at it. Many organizations don't seem to understand that the explosion of Innovation in the global market can very well make them redundant and unnecessary. Innovation is a never ending winding road and the leaders in Innovation will be the ones who take the lead and not sit back with a 'wait and see' mentality. Check out this article on how to keep up with Innovation in today's business world.

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The Speed of Innovation	Download the full PDF for free	673 Kb

Secrets of Remarkable Organizations

Written by Zwi Fainberg Friday, 15 August 2008 15:33

It often amazes me how many organizations (looking to become great) fail to miss the basics of creating remarkability in their own organization. This article contains the simple insights and lessons of organizations such as Google and Virgin who simply apply the principles and realise greatness. Download the free article. Enjoy!

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Secrets of Remarkable Workplaces	Right click and 'save file' to download	596 Kb

Understanding Customer Expectations

Written by Zwi Fainberg Wednesday, 13 August 2008 15:44

Did you ever just want to know what is it that goes on inside the head of your customers? Well now you can. Download this free checklist of common customer expectations to clearly see once and for all what you should and shouldn't be doing to get customers coming back again and again. Warning! This download may drastically change the quality of your business income from good to great.

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Understanding Customer Expectations	Download the full checklist	420 Kb

CEXIBIZ - Why Customers Prefer & Recommend

Written by Zwi Fainberg Friday, 08 August 2008 11:47

Why are customers leaving you? Why are you not making sales? Is there a reason for the number of account closures this month? Do you know why your store is almost empty on the busiest day of the week? Why are people ranting and raving about your competitors, when seemingly, you offer the same thing - are you just not getting why this is all happening? This article teaches you how to be CEXI - Customer Experience Innovative - This will give you the insight to become preferred, recommended and remarkable in the minds and hearts of your current and prospective customers.

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Why Customers Prefer & Recommend Full Version	Download the full pdf	813 Kb

How To Solve Problems Better

Written by Zwi Fainberg Sunday, 20 July 2008 09:49

If you think about it, you are confronted with problems and challenges each and every day, and so is everybody else. Whether it is how to make money, find a way to solve world hunger, place blocks and shapes on a table or make a recipe in the kitchen - everything is a problem or challenge to be solved. This article covers problem solving from start to finish. Enjoy!

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File	Description	File size
How to Solve Problems Better	Download the full pdf	2460 Kb